While this may not be the amplest answer, you’ll just need to give them time to figure out what is causing this to happen. In a situation like this, we don’t recommend uninstalling the game, as these log-in issues are normally either something server-side or internet related, so completely removing the game is not likely to help.įinally, the only other step would be being patient while Epic Games works on the game to get it back up and running. If that doesn’t work, giving your router a restart may be the answer that you’re looking for, as with any electronic, they need the occasional powernap to make sure that they are running properly. If not, you’ll want to give your console of choice a restart, to see if something just needs to have a moment to rest. You’ll want to first exit completely out of the game and try to go back in to see if the Error Message has gone away. However, if you do not see any sort of update on the page, and it seems that there may just be something happening on your end, there are also a few steps that you’ll be able to take. We're investigating an error where players are unable to connect to Epic servers and we'll provide an update when this is resolved.
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